Frequently Asked Questions
Everything you need to know about shopping with Avi Creations
What is the standard shipping timeframe?
We typically process orders within 1-2 business days. Depending on your location, standard shipping takes between 3 to 7 business days to arrive.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to the carrier's website to monitor your delivery status.
What is your return policy?
We offer a 30-day return policy for most items. Products must be in their original condition and packaging. Please contact our support team to initiate a return request.
Which payment methods do you accept?
Avi Creations accepts all major credit cards (Visa, Mastercard, American Express), PayPal, and Apple Pay for a secure and seamless checkout experience.
Do you offer international shipping?
Yes, we ship to many countries worldwide. Shipping costs and delivery times vary by destination and will be calculated at checkout.
How can I contact customer support?
Our dedicated support team is available via email at [email protected] or through our website's contact form. We aim to respond to all inquiries within 24 hours.